Privacy policy

We collect information that you provide directly to us and information generated when you use the website.

• Account information: your name, email address, password in securely hashed form, email verification status, and account preferences.
• Order and delivery information: recipient name, phone number, shipping address, products ordered, quantities, order status, delivery details, and related customer service communications.
• Shopping information: products and variants added to your cart and your checkout selections.
• Payment records: payment status, transaction identifiers, currency, and amount provided through our payment service provider.
• Technical information: IP address, browser and device information, access times, requested pages, referring pages, and server logs.

If you choose to sign in with Google, we may receive your Google account identifier, name, email address, profile image, and email verification status, depending on the permissions you grant.

We use cookies and similar technologies that are necessary to operate the website, keep you signed in, maintain an anonymous shopping cart, protect account access, and complete Google sign-in. These technologies may store a session identifier or temporary authentication state on your device.

You can control cookies through your browser settings. Blocking necessary cookies may prevent account, cart, checkout, or sign-in features from working correctly.

We use personal information to:

• Create and manage your account and authenticate your access.
• Verify your email address and help you reset your password.
• Maintain your cart and process purchases, payments, shipping, and returns.
• Send account, order, payment, delivery, and customer service messages.
• Respond to questions, requests, complaints, and support inquiries.
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Maintain, troubleshoot, and improve the website and our services.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

We do not sell your personal information. We may share information only as needed to provide our services, including with:

• PayPal for payment processing and fraud prevention.
• Google when you choose Google sign-in.
• Resend to deliver account and transactional emails.
• Hosting, database, infrastructure, delivery, and other service providers that process information on our behalf.

We may also disclose information when required by law, legal process, or a lawful government request; to enforce our agreements; or to protect the rights, safety, and security of JIJIA MODEL, our customers, or others.

Payments are processed by PayPal. JIJIA MODEL does not directly collect or store your complete credit or debit card number. PayPal processes your payment information according to its own privacy policy and may provide us with transaction details such as the payment status, amount, currency, and transaction identifier.

We retain personal information for as long as reasonably necessary to provide the services described in this policy, maintain your account, complete transactions, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, and security requirements. Retention periods vary according to the type of information and the reason we process it.

When information is no longer required, we will delete, anonymize, or securely isolate it where reasonably practicable, subject to applicable law and backup retention cycles.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

JIJIA MODEL and our service providers may process or store personal information in countries or regions outside your place of residence. Where required by applicable law, we use appropriate safeguards for these transfers.

Depending on where you live, applicable law may give you the right to request access to, correction of, or deletion of your personal information; obtain a copy of certain information; restrict or object to certain processing; or withdraw consent where processing is based on consent.

To make a privacy request, contact us using the email address below. We may need to verify your identity before completing a request. Some information may be retained where permitted or required by law.

The website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and JIJIA MODEL is not responsible for their content or privacy practices.

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal obligations. We will post the revised policy on this page and update the effective date when changes take effect.

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, contact us at Jijiamodel@gmail.com.